Author Topic: Album artwork missing  (Read 650 times)

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Offline thinkman

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Album artwork missing
« on: March 12, 2017, 08:12:29 AM »
Does anyone else have the album artwork missing on their infotainment system? I just have a blank square, I've tried songs from my iPhone as well as Spotify and radio. I've just upgraded to gracenote 7 and still no joy?

Offline jenniferlouise

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Re: Album artwork missing
« Reply #1 on: March 12, 2017, 10:40:39 AM »
My new Range Rover infotainment system has the same stubborn refusal... it's a little thing but very annoying.  maybe Ipod has become retro already and we should all be streaming? A
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Offline edzed

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Re: Album artwork missing
« Reply #2 on: March 12, 2017, 11:40:43 AM »
I've downloaded stuff onto a USB, rather than connect to my iPhone  and that shows the artwork with no problems.

Offline thinkman

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Re: Album artwork missing
« Reply #3 on: March 13, 2017, 06:03:50 AM »
Thanks, I'll give this a try

Offline jenniferlouise

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Re: Album artwork missing
« Reply #4 on: March 13, 2017, 10:58:02 PM »
That's interesting... 'Ipod' option mysteriously disappeared from the Evoque screen when I selected media this eve, replaced by 'usb', which gives the full Gracenote images and a much more intuitive selection process. I've changed nothing, honest. I've decided I'm a techno-phobe. I've no idea what's happening.
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Offline thinkman

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Re: Album artwork missing
« Reply #5 on: March 13, 2017, 11:18:18 PM »
Tested a USB stick and artwork is there! No idea why it only works on USB... shame

Offline jenniferlouise

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Re: Album artwork missing
« Reply #6 on: March 14, 2017, 07:34:04 PM »
So same issues?! Must be modern software running old(er) technology
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Offline edzed

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Re: Album artwork missing
« Reply #7 on: March 15, 2017, 11:49:40 AM »
Tested a USB stick and artwork is there! No idea why it only works on USB... shame

Glad it worked for you! Frustrating though that it's the only way it seems to show!

Offline CaptainBlack

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Re: Album artwork missing
« Reply #8 on: April 24, 2017, 09:48:44 AM »
If you connect your iPod or iPhone via the USB adaptor, you can use it that way, rather than putting it onto a stick.
Richard